Privacy Policy
Effective as of [April 01, 2025]
At OneXGen Technology LLC ("OneXGen", "we", "our", or "us"), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access or use our services through bexa.onexgen.com and other related services (collectively, the “Services”).
1. Personal Data We Collect
We collect the following types of personal data:
- Account Information: Your name, email address, password, and payment information when you create an account.
- User Content: Inputs you provide and outputs generated when using Bexa AI, including uploaded files, prompts, and conversations.
- Communication: Information shared when you contact us, including email content and social media messages.
- Technical Information: IP address, device/browser type, time zone, OS, usage data, and cookies.
- Location: Estimated location based on IP for security and personalization.
- Other Sources: Data from security partners and marketing providers to protect against abuse and improve services.
2. How We Use Personal Data
We may use your personal data to:
- Operate and improve Bexa AI and our related services.
- Respond to your questions and provide support.
- Send you service-related updates and communications.
- Prevent fraud and ensure security.
- Comply with legal obligations.
- Conduct research and develop new features.
We may also use anonymized or aggregated data for research and analytics purposes.
3. Disclosure of Personal Data
Your data may be shared with:
- Service Providers: Hosting, support, payment, analytics, and email providers who help us operate our Services.
- Business Transfers: In case of a merger or acquisition, your data may be transferred to another entity.
- Legal Requirements: To comply with laws or respond to legal requests.
- Affiliates: Our related entities may access your data as per this policy.
- Third Parties You Interact With: For example, if you choose to share content via external platforms or tools.
4. Retention
We retain your data only as long as necessary to provide the Services, comply with legal obligations, or for security purposes. Temporary data like chat sessions may be stored for up to 30 days for safety.
5. Your Rights
You may have rights such as:
- Accessing or deleting your personal data.
- Correcting inaccurate data.
- Restricting or objecting to certain data uses.
- Data portability (transfer to another service).
- Filing a complaint with your local data protection authority.
You can request actions related to your data by emailing us at [email protected].
6. Children
Our Services are not intended for children under 13. We do not knowingly collect data from them. If you believe we have collected such data, contact us and we will delete it.
7. Security
We use reasonable measures to protect your data but cannot guarantee absolute security. Be cautious with what you share online.
8. International Data Transfers
Your data may be stored on servers outside your country. We implement safeguards to protect data during international transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on onexgen.com with the new effective date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
OneXGen Technology LLC
Email: [email protected]
Website: bexa.onexgen.com